During our user conference on 14-15 November, our phone support will be closed. However, we will be able to answer support questions by email at email@example.com, license questions and possibly software orders or subscriptions updates, preferably by mail these days. However, we know that our customer service is happy to answer the phone if time and opportunity. Mail is safest, however, and then on: firstname.lastname@example.org
To be a little tedious:
Support questions at: email@example.com
License and order questions at: firstname.lastname@example.org
We hope you can overlook this little business disruption.