During our user conference on 14-15 November, our phone support will be closed. However, we will be able to answer support questions by email at firstname.lastname@example.org, license questions and possibly software orders or subscriptions updates, preferably by mail these days. However, we know that our customer service is happy to answer the phone if time and opportunity. Mail is safest, however, and then on: email@example.com
To be a little tedious:
Support questions at: firstname.lastname@example.org
License and order questions at: email@example.com
We hope you can overlook this little business disruption.